How to Connect Lockly to Wifi

Do you want to add an extra layer of security to your home by connecting Lockly with Wifi? Installing a smart lock is becoming increasingly popular as the technology becomes more accessible and affordable. 

How to Connect Lockly to Wifi

Today, we’ll walk you through the easy steps for how to connect Lockly to wifi so that your property remains safe and secure. With these simple steps, anyone can be sure their home is secured using the latest in connected home security technology!

Why Is My Lockly Wifi Hub Not Connecting to Wifi?

If your Lockly Wifi Hub is not connecting to Wi-Fi, there may be a few possible reasons:

  1. You are in an area with poor Wi-Fi signal strength. Try moving closer to the router or access point to increase signal strength.
  2. Your router or access point may be configured incorrectly or have outdated firmware preventing it from properly connecting with the Lockly Wifi Hub. Check your router’s settings and update the firmware if necessary.
  3. Your device’s Wi-Fi settings may need to be adjusted in order for it to connect with the Lockly Wifi Hub. Go into your device’s settings and make sure that you are connected to the correct network and that it is enabled.

If none of these steps resolve the issue, please contact Lockly technical support for further assistance.

10 Methods on How to Connect Lockly to Wifi

1.  Check the Lockly App

The first thing you need to do is check the Lockly app to see if there are any updates that need to be installed. If there are, install them and then try connecting to Wi-Fi again. If not, then continue to the next step.

Although it’s not necessary, you can also restart your device at this point to make sure that the connection is stable. However, make sure to leave your device connected to the Wi-Fi network.

2.  Restart the Lockly

If updating the app doesn’t work, try restarting Lockly. To do this, simply remove the batteries for 10 seconds and then reinsert them. This will restart the device, and it should work after that. If this still doesn’t work, move on to the next step.

Double-check That the Batteries
Are Inserted Correctly

Additionally, you may want to double-check that the batteries are inserted correctly and that they have enough charge. However, if your Lockly has been running for a while and needs to be restarted, you should also check its connection status.

3.  Check the Router Settings

Another thing you can try is checking the router settings to make sure that the Wi-Fi network is set up correctly. Oftentimes, people forget to enter the password or enter it incorrectly, which can prevent devices from connecting. To check the settings, you’ll need to open your router’s web page.

Open a web browser on any device connected to your Wi-Fi network, then type in your router’s default IP address. This can be found on the router itself or by searching online for the make and model of your router. Once you’ve logged in to the router, check the wireless settings and make sure that your network is set up correctly. If you need to make any changes, be sure to save them before exiting.

4.  Move Closer to the Router

If you’re still having trouble connecting, try moving closer to the router. Sometimes, the signal can be weak and moving closer will help to strengthen it. You may also want to try changing the router’s channel or resetting the router. If you need help with this, please contact your internet service provider.

While Lockly does its best to maintain a steady connection, sometimes it’s more than the product can handle. Talk to your internet provider for help if you’re still having trouble. Try to move the Lockly device close to the router, too and keep it in a well-ventilated area.

5.  Use a Different Device

If you have another device that supports Wi-Fi, try using that one to connect instead. This will rule out whether or not the problem is with the Lockly or with the Wi-Fi network itself. 

Proceed With Setting Up Lockly

If it connects to the other device, you can return to the original one and proceed with setting up Lockly. To avoid any further issues, make sure that you are using the same network for both devices. While this is not always necessary, it can help to make the process go smoother.

6.  Forget the Network and Reconnect

If you’re still having trouble, try forgetting the Wi-Fi network and then reconnecting to it. To do this, open the Wi-Fi settings on your device and long-press on the network name. A prompt will appear asking if you would like to forget the network, select “Forget.”

After the network has been forgotten, tap on it again and re-enter your Wi-Fi password. Once connected, try to reconnect Lockly to your Wi-Fi network and follow the in-app instructions for setting up the connection. However, if you’re still experiencing difficulty connecting Lockly to your Wi-Fi network, please contact us for further assistance.

7.  Reset Network Settings

If you’ve tried all of the above and you’re still having trouble connecting, you can try resetting your network settings. This will reset all your wifi settings and clear any device conflicts. To do so, click “Network Settings” in the Lockly app, then “Reset Network Settings.”

You will then need to reconfigure your wifi settings to access the internet. When you’re finished, try connecting again. To make sure your settings are correct, double-check the network name and password you’ve entered. Make sure they match the name and password of your wifi router.

8.  Update Firmware

Another thing you can try is updating the firmware on your Lockly. Firmware updates often include fixes for bugs and other issues, so this may be just what you need in order to get your device connected again.

To update the firmware on your Lockly, open the Lockly app and then tap the settings icon. From there, select “Firmware Update” and follow the directions to install the update. Make sure your Lockly is connected to power while you are performing this procedure. Once the update is complete, you should be able to reconnect your Lockly to Wifi.

9.  Contact Technical Support

If all else fails, you can always contact technical support for assistance. They can often provide additional help and advice to get your Lockly connected. You can contact technical support either online or by phone, depending on your preference.

The technical support staff is available to assist you during normal business hours. If you are having any difficulty connecting Lockly to wifi, please don’t hesitate to reach out. We’re here to help!

10.  Restart the Router

Restarting the Router

Finally, you can try restarting the router itself. This can often resolve any lingering connection issues, so it’s worth a try. To do this, simply unplug the power cord from the back of the router and leave it disconnected for at least 15 seconds before plugging it back in.

Then wait a few minutes for the network to come back online. Once the router is up and running again, you can attempt to pair your Lockly to your Wi-Fi network again.

Things to Consider When Connect Lockly to Wifi

Can I Use Lockly without Wi-Fi?

Although Lockly is designed to be connected to Wi-Fi, you can still use it without Wi-Fi. To do so, you must first download the Lockly Secure App on your phone and connect it to your Lockly device using Bluetooth.

Once this connection has been established, you will have full access to all of the features and functions of Lockly without the need for Wi-Fi. That said, you will not be able to use certain features, such as remote access and geofencing, without a Wi-Fi connection.

Additionally, using your Lockly device without Wi-Fi will limit its capabilities as it won’t be able to receive software updates or integrate with other smart devices in your home. If you’d like to take advantage of these features, connecting your Lockly device to Wi-Fi is essential.

To connect your Lockly device to Wi-Fi, follow the instructions provided in the user manual or watch this helpful video tutorial. Connecting Lockly to Wi-Fi is a straightforward process that should only take a few minutes. Once you have completed the setup, your Lockly device will be ready to use with all of its features and functions at maximum capacity.

Follow the Instructions

By connecting your Lockly device to Wi-Fi, you can rest assured that your home security is up-to-date and ready for anything. With the added ability to access your Lockly remotely and integrate with other smart devices, you can feel confident that your home is secure.


Connecting your Lockly to Wi-Fi is a great way to make sure you never run out of battery and always have access to a secure door lock. From saving money on batteries to granting access to digital keys, the advantages are practically limitless. Thanks for reading, and we hope this has given you some inspiration on how to connect lockly to wifi!

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