How to Reset Kevo Lock

Are you trying to reset your Kevo lock but not sure where to start? Don’t worry; it’s easy, and we’ve got you covered. In this blog post, we’ll walk you through the necessary steps about how to reset kevo lock and make sure that it’s functioning properly.

How to Reset Kevo Lock

We’ll also explore some of the benefits of having a smart door lock like Kevo installed in your home and why they provide an extra layer of security. With this knowledge, you can be confident that your home will remain safe no matter who is coming or going! So let’s get started!

Step-by-Step Guidelines on How to Reset Kevo Lock

Step 1: Download Kevo App on Your Device:

The first step in resetting your Kevo lock is to download the accompanying Kevo app. This can be done on any Android or iOS device and is free of charge. The app allows you to manage everything from the Kevo lock, such as unlocking and locking doors, giving access to certain users, as well as resetting it. 

Step 2: Find the Reset Button on Kevo Lock:

Once you have downloaded the app, use it to locate the reset button on your Kevo lock. This is typically located near the bottom of the device and can be pressed with a paperclip or other small object. Hold this button for 10 seconds until you hear a beeping sound indicating the reset has succeeded.

 Hold This Button for 10 Seconds

Step 3: Re-Configure Kevo App Settings:

After successfully resetting your Kevo lock, you’ll need to re-configure the settings in the accompanying app. This can easily be done by following the on-screen instructions and entering any necessary information when prompted. Once finished, the new settings should be saved and ready to go!

By following these three simple steps, you can easily reset your Kevo lock and ensure that it is functioning properly. Having a smart door lock like Kevo provides an additional layer of security and allows easy access control. With this knowledge, you can feel confident knowing that your home is safe no matter who is coming or going.

Tips and Tricks to Reset Kevo Lock

1. Open the Kevo app and log in. Once you are logged in, go to Settings from the bottom menu bar.

2. Click on the My Locks tab at the top of the Settings page. This will bring up all locks associated with your account.

3. Select the lock that needs to be reset.

4. On the lock’s page, click on the Reset Lock button at the bottom right corner. This will reset the lock to factory settings and remove all currently stored user codes and eKeys associated with that particular lock.

5. Once the reset process is complete, you can start setting up your Kevo lock again by following the setup instructions in the Kevo app. 

Start Setting Up 
Your Kevo Lock

6. It is important to remember that resetting the lock will remove all users and eKeys associated with it, so you may need to re-add them once the setup process is complete.

These tips and tricks should help you reset your Kevo lock quickly and easily.

Troubleshooting Tips for Kevo Lock

If your Kevo lock isn’t responding as it should, there are a few troubleshooting tips that you can try.

1. Check the Battery: 

Ensure your Kevo lock’s batteries are fully charged and connected properly. If the batteries need to be replaced, use only alkaline batteries for the best results. Sometimes, a dead battery will cause your Kevo not to respond or work properly.

2. Test the Lock: 

If the batteries are in good condition and fully charged, try unlocking/locking your Kevo manually with a key or pressing the inner button on the side of the lock. By testing your lock yourself, you can rule out any potential connection problems with your Kevo.

2. Try a Master Reset: 

If your Kevo lock isn’t responding, try a master reset. To do this, remove the batteries and press and hold the outside thumb turn for 20 seconds. Then reinstall the batteries and test the lock. This should reset the lock and hopefully resolve any issues.

3. Check Your Wi-Fi & Bluetooth Connectivity:

Ensure that your lock is connected to the Wi-Fi network and Bluetooth is enabled on your device. If you need to reconnect, open the Kevo app, tap “My Kevo,” then select “Settings.” Select your lock from the list of devices, and follow the instructions in the app.

4. Reset the Kevo App: 

Ensure Batteries 
Are Fully Charged

If you’re still having issues, log out of the Kevo app and back in. This can help refresh the connection between your lock and your device.

If these tips don’t solve your problem, please contact customer service for further assistance. They’ll be able to provide additional troubleshooting steps.

Some Common Mistakes of Resetting Kevo Lock:

1. Not Using the Correct Kevo App: 

The Kevo app is required to reset your Kevo lock. If you are not using the correct version of the app, it may not be able to reset your lock properly. Make sure that you have the latest version of the app installed on your device before attempting to reset your lock.

2. Ignoring the Reset Procedure: 

When attempting to reset your Kevo lock, it is important that you follow the steps outlined in the instructions. If you do not complete all of the steps correctly, your lock may not be properly reset, which could cause further issues down the line.

3. Not Checking for Compatibility: 

Before attempting to reset your Kevo lock, make sure that it is compatible with the version of the app, you are using. If the two are incompatible, you may be unable to reset your lock properly.

4. Not Having a Reliable Connection: 

In order for your Kevo lock to be successfully reset, it needs to be connected to a reliable, strong wifi connection. If your connection is weak or unreliable, it may cause issues when attempting to reset the lock. Ensure you are in an area with a strong and stable wifi connection before resetting your Kevo lock.

5. Not Following Up: 

Once your Kevo lock has been reset, it is important to ensure that all of the settings are correct and the lock is functioning properly. If you do not follow up on your reset procedure, you may find that the lock does not work correctly or is unable to connect with your app. Make sure to double-check all of the settings after a successful reset.

By following these steps and avoiding the common mistakes mentioned, you should be able to reset your Kevo lock successfully. With a few simple precautions, you can enjoy the convenience of a Kevo-enabled home without any issues.

Ensure That All of
The Settings Are Correct

Frequently Asked Questions

What to Do if the Lock Doesn’t Reset? 

If your Kevo lock does not reset after following the steps in our Reset Guide, please contact our customer service team for assistance. Our customer service representatives will be able to provide further troubleshooting advice that may help get your Kevo lock working again.

Can I Reset My Kevo Lock Without a Smartphone or Tablet? 

Yes, resetting a Kevo lock without using a smartphone or tablet is possible. However, you will need to have the physical keys for the lock in order to do so. Please refer to our Reset Guide for more detailed instructions on how to reset a Kevo lock without using a smartphone or tablet.

Is It Possible to Reset Multiple Kevo Locks at the Same Time? 

No, it is not possible to reset multiple Kevo locks at the same time. Each lock will need to be reset individually in order for them all to function properly. Please refer to our Reset Guide for more detailed instructions on how to reset individual locks.

Do I Need an Internet Connection in Order to Reset My Kevo Lock? 

No, you do not need an internet connection in order to reset your Kevo lock. However, if you are using a smartphone or tablet to complete the reset process, it must be connected to a Wi-Fi network. Please refer to our Reset Guide for more detailed instructions on how to reset your Kevo lock.

If I Have a Different Model, Can I Use the Same Steps to Reset My Kevo Lock? 

No, each model of Kevo lock has its own unique reset process that you will need to follow in order to reset the lock. Please refer to our Reset Guide for more detailed instructions on resetting specific Kevo locks models.


Resetting your Kevo lock doesn’t have to be a hassle! Now you know how to reset kevo lock and the key fob yourself. While it’s always best to contact a technician for more serious lock issues, taking matters into your own hands does have its advantages. There are fewer fees than with a tech service and the convenience of controlling the process from start to finish.

Plus, knowing how to reset these devices means you won’t be locked out anytime soon or stuck defenseless against possible security threats. Feeling confident in your ability to reset your Kevo lock is just one bonus that comes along with this project! So go forth and obtain peace of mind by DIY-ing your locksmith troubles away.

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