How to Reset Lock on Away Luggage

Resetting the lock on your Away luggage is a straightforward process, essential for ensuring your belongings remain secure during travel. Whether you’ve just purchased a new suitcase or need to reset the combination after forgetting it, understanding the reset process is crucial. Away luggage typically features TSA-approved combination locks, designed for security and convenience.

How to Reset Lock on Away Luggage

This guide will take you through how to reset lock on away luggage, from the initial position of the dials to setting your unique combination. We’ll cover how to identify the reset button, the sequence for inputting your new code, and tips for ensuring your lock functions correctly. Additionally, we’ll address common issues you might encounter and how to troubleshoot them. By following these instructions, you can reset your Away luggage lock efficiently, ensuring your travel is stress-free and your belongings are secure, no matter where your adventures take you.

The Importance of Luggage Security and Locks

Luggage security and the use of reliable locks are paramount when it comes to safeguarding your possessions during travel. In our increasingly mobile world, the potential for theft or tampering is a genuine concern, whether you’re navigating through busy airports, staying in hotels, or using public transportation.

A secure luggage lock not only deters would-be thieves but also provides peace of mind, allowing you to focus on your journey rather than the safety of your belongings. TSA-approved locks are particularly beneficial, as they enable airport security to inspect your luggage without damaging the lock, maintaining the integrity of your security system. In addition to protecting valuable items, securely locked luggage helps prevent unauthorized access to your personal documents and sensitive information, reducing the risk of identity theft.

It’s Important to Understand The Type of Lock

Understanding the Away Luggage Locking System

The Away luggage locking system is designed for user-friendly security and ease of use. Each suitcase features an integrated TSA-approved combination lock, which is seamlessly built into the frame. This locking mechanism permits airport security to open and re-lock your luggage without causing any damage in the process, ensuring both security and convenience.

The lock itself includes a set of three dials, each ranging from 0 to 9, allowing for a combination of your choice. The default combination for new Away luggage is typically set to 0-0-0. To open the lock, you simply align the dials to the correct combination and press the release button. For those who need to reset their combination, the lock includes a small, often discreet, reset button.

10 Methods How to Reset Lock on Away Luggage

1. Understanding Your Luggage Lock

Before resetting the lock on your Away luggage, it’s important to understand the type of lock you’re dealing with. Most Away luggage comes equipped with a TSA-approved combination lock, which allows TSA agents to open and inspect your luggage without damaging the lock. Familiarize yourself with the lock’s components: the reset button, the dials, and the shackle. Knowing how these parts interact will help you navigate the resetting process more effectively. If your luggage manual is available, refer to it for specific details about your lock model. This foundational knowledge is crucial as it ensures you’re well-prepared for the subsequent steps.

2. Locating the Reset Button

The reset button is a small, often inconspicuous feature on your luggage lock that enables you to change the combination. Typically, it is located inside the lock mechanism, accessible when the shackle is in an open position. To find the reset button, first unlock your luggage using the current combination. Once the lock is open, look for a small, recessed button on the side or bottom of the lock. You may need a small tool, such as a pen or a pin, to press this button. Successfully locating the reset button is a critical step, as pressing it allows you to enter a new combination.

3. Unlocking Your Current Combination

If you remember your current combination, unlocking the luggage is straightforward. Rotate the dials to the correct numbers, then press the shackle or button to open the lock. In case you’ve forgotten the combination, you might need to use a bit of trial and error or refer to any documented clues. Some locks also have a default combination set by the manufacturer, often found in the luggage manual or on a tag attached to the lock. Successfully unlocking your luggage ensures you can proceed to the reset process without any hindrance.

Maintaining the Integrity Of Your Security System

4. Pressing the Reset Button

Once you’ve located and accessed the reset button, the next step is to press and hold it. Depending on your lock model, you might need to use a small tool to push the button fully. Hold the button in this position while you set your new combination. It’s important to keep the button pressed throughout this process, as releasing it prematurely can result in an incomplete reset, requiring you to start over. Ensuring the reset button is fully engaged is essential for the successful reprogramming of your lock’s combination.

5. Setting a New Combination

With the reset button pressed, you can now set your new combination. Rotate each of the dials to your desired numbers. Choose a combination that is easy for you to remember but difficult for others to guess. Avoid simple sequences like “000” or “123,” as these are the first combinations a potential thief might try. Once you’ve set the new combination, release the reset button. It’s a good idea to double-check that the dials are correctly aligned with your chosen numbers before proceeding. This step is crucial, as an incorrectly set combination can lead to difficulties unlocking the luggage in the future.

6. Testing the New Combination

After setting and releasing the reset button, it’s important to test your new combination to ensure it works correctly. Close the lock by pressing the shackle into the lock mechanism. Rotate the dials away from the new combination, then return them to the new numbers and try to unlock the luggage. If the lock opens smoothly, the reset was successful. If not, you might need to repeat the reset process. Thoroughly testing the new combination ensures that your luggage lock is correctly reprogrammed and ready for use.

7. Documenting the New Combination

Forgetting your new combination can be a frustrating experience, so it’s wise to document it immediately after resetting the lock. Write down the combination in a secure place, such as a password manager or a hidden note on your phone. Avoid keeping the combination in obvious places, like a tag on the luggage itself, as this can compromise security. Some people find it helpful to use a mnemonic or a personal association to remember the combination. Properly documenting your new combination ensures you can access it easily if you ever forget it.

Some Locks Also Have A Default Combination

8. Troubleshooting Common Issues

During the reset process, you might encounter some common issues. For instance, the reset button might not depress fully, or the lock might not open even with the correct combination. Ensure that you’re pressing the reset button firmly and that the dials are correctly aligned. If the lock still doesn’t function properly, refer to the luggage manual for troubleshooting tips or consider contacting Away customer support for assistance. Understanding how to troubleshoot these common issues can save you time and frustration, ensuring a smooth reset process.

9. Maintaining Your Luggage Lock

Regular maintenance of your luggage lock can prevent issues and ensure its longevity. Periodically check the lock for any signs of wear or damage. Clean the lock with a soft cloth to remove dirt and debris, and consider applying a small amount of lubricant to the moving parts if the lock becomes stiff. Avoid exposing the lock to extreme temperatures or moisture, as these conditions can affect its functionality. Proper maintenance not only keeps your lock in good working order but also enhances the overall security of your luggage.

10. Contacting Customer Support

If all else fails and you’re unable to reset your lock, contacting Away customer support is a reliable option. They can provide detailed instructions specific to your lock model and help troubleshoot any issues you’re facing. Before reaching out, have your luggage’s model number and any relevant purchase information handy, as this will help the support team assist you more efficiently. Customer support can offer solutions you might not have considered and ensure your lock is reset correctly, providing peace of mind and ensuring the security of your belongings.

Avoid Simple Sequences


Resetting the lock on your Away luggage involves several detailed steps, each essential for ensuring the lock’s security and functionality. By following this comprehensive guide, you can effectively reset your luggage lock, ensuring it remains a reliable safeguard for your belongings.

From understanding the lock mechanism and locating the reset button to setting a new combination and troubleshooting common issues, each method plays a crucial role in the overall process. Regular maintenance and proper documentation of your new combination further enhance the usability and security of your lock. By meticulously following these steps of how to reset lock on away luggage, you can ensure your Away luggage is always secure and ready for your travels.

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